Synthropia
Polski Book a 20-min call
PricingROI calculatorAbout Polski Book a 20-min call

For hotels and guesthouses

AI receptionist for hotels and guesthouses. Every guest call answered, even in the rush.

When your team can't pick up — mid-job, at lunch, after hours — Synthropia answers, books the stay into your calendar and texts a confirmation.

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Tonight at 21:47

  1. 21:47 A caller lands late: reception closes, code needed. Your team is done for the day.
  2. 21:47 Synthropia answers, takes the details and checks your real free slots.
  3. 21:48 It books the stay, notes a midnight arrival with no code, and texts the confirmation.
  4. 21:49 The stay is in your calendar with the notes attached.
  5. 08:00 Your team sees the call, the recording and the transcript in your dashboard.

Why you lose business on the phone

Your phone rings hardest when nobody can pick it up.

Busy means missed

A caller lands late: reception closes, code needed. Meanwhile the phone rings out — and the next name on the list picks up.

Every call needs facts

Room bookings, late arrivals, event inquiries — the same questions every time, best asked before the visit, not during it.

Evenings decide

A midnight arrival with no code doesn't wait for opening hours. Whoever answers first gets the booking.

What it handles

The calls your business takes every day

  • Bookings for room bookings, late arrivals and event inquiries into real free slots.
  • Urgency triage by your rules — a midnight arrival with no code goes first.
  • Rescheduling and cancellations, so freed-up slots get filled.
  • Hours, prices and process answered from your own information — never invented.
  • Text confirmations and reminders before the stay.
  • Anything sensitive taken as a proper message and flagged for your team.

What it won't do

Where it stops

  • It doesn't give allergy or medical advice — it notes allergies for the team and suggests confirming with staff.
  • It doesn't take payments or promise dishes you haven't approved.
  • It doesn't pretend to be human.
  • Complaints and sensitive matters become a priority message for your team.

You set these rules during setup, and you can change them any time.

Run your own numbers

What do missed calls cost your business?

Move the sliders to match your business. Nothing here is our claim — it's your estimate, made visible.

Busy line, lunch break, after hours. Your phone system's missed-call log will tell you.

As opposed to a quick question you'd answer later.

Callers who don't leave a voicemail or call back.

Use a typical first appointment. A new customer is usually worth far more over time, but let's be conservative.

Unanswered calls / month
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Appointments lost / month
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Revenue walking away / month
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Synthropia cost to answer those calls
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Difference / month
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Pay-as-you-go estimate: unanswered calls × call length × per-minute rate. Plans can be cheaper at higher volume.

Your numbers, your assumptions. We don't have enough customers live yet to publish averages, so we won't invent any.

Integrations

Works with the calendar you already use

Google Calendar and Microsoft Outlook both work today, and we can build a bespoke integration for your booking software.

We only list integrations that work in production. No logo walls.

Pricing

Pay per minute, or a flat monthly plan

From $0.38 per minute of conversation, or plans from $99/month. No hardware, no long setup project.

Compare plans →

Case study

Real results, when they're real

Our first paying customers are dental clinics. We'll publish a case study — with the business's name, call volumes and what changed — once we have enough data and their permission. Not before.

Want to talk to a business that uses it? Ask on our call and we'll try to connect you.

Also for appointment-based businesses

Hotels FAQ

Can it book room bookings directly?
Yes — Google Calendar and Microsoft Outlook both work, with the details noted and confirmed by text message. We can build a bespoke integration for your industry software — tell us what you use and we'll say honestly how long it takes.
What happens with an urgent call — a midnight arrival with no code?
The assistant follows your triage rules: it books the nearest suitable slot, collects what your team needs to know, and escalates immediately when you've marked the case as urgent.
What happens when a caller asks for a person?
It can transfer the live call to your staff, or take a message with name, number and reason and mark it for a callback. You choose which topics always go to a human.
What about allergies?
It asks, notes them for the team, and never advises on safety. The guest is told to confirm with staff.
Which languages does it speak?
Polish and English are in production today, and we've tested real calls in Ukrainian, German, Spanish, Portuguese, Cantonese and Mandarin — ask us about the languages your callers speak.
Do we need to change our phone number?
No. You forward the calls you can't take — busy line, lunch, after hours — to your Synthropia number. We walk you through the forwarding settings.

Stop sending callers to voicemail

A 20-minute call with a founder. Bring your questions. contact@synthropia.ai.

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