Synthropia
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For hearing care clinics

AI receptionist for hearing care clinics. Every patient call answered.

When your team can't pick up — mid-job, at lunch, after hours — Synthropia answers, books the hearing test into your calendar and texts a confirmation.

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Tonight at 21:47

  1. 21:47 An elderly caller's hearing aid whistles since yesterday. Your team is done for the day.
  2. 21:47 Synthropia answers, takes the details and checks your real free slots.
  3. 21:48 It books the hearing test, notes a dead hearing aid before a family event, and texts the confirmation.
  4. 21:49 The hearing test is in your calendar with the notes attached.
  5. 08:00 Your team sees the call, the recording and the transcript in your dashboard.

Why you lose business on the phone

Your phone rings hardest when nobody can pick it up.

Busy means missed

An elderly caller's hearing aid whistles since yesterday. Meanwhile the phone rings out — and the next name on the list picks up.

Every call needs facts

Hearing tests, hearing aid fittings, servicing — the same questions every time, best asked before the visit, not during it.

Evenings decide

A dead hearing aid before a family event doesn't wait for opening hours. Whoever answers first gets the booking.

What it handles

The calls your business takes every day

  • Bookings for hearing tests, hearing aid fittings and servicing into real free slots.
  • Urgency triage by your rules — a dead hearing aid before a family event goes first.
  • Rescheduling and cancellations, so freed-up slots get filled.
  • Hours, prices and process answered from your own information — never invented.
  • Text confirmations and reminders before the hearing test.
  • Anything sensitive taken as a proper message and flagged for your team.

What it won't do

Where it stops

  • It doesn't diagnose, triage clinically or give medical advice.
  • It doesn't make up availability or promise referrals you haven't approved.
  • It doesn't pretend to be human.
  • Complaints and sensitive matters become a priority message for your team.

You set these rules during setup, and you can change them any time.

Run your own numbers

What do missed calls cost your business?

Move the sliders to match your business. Nothing here is our claim — it's your estimate, made visible.

Busy line, lunch break, after hours. Your phone system's missed-call log will tell you.

As opposed to a quick question you'd answer later.

Callers who don't leave a voicemail or call back.

Use a typical first appointment. A new customer is usually worth far more over time, but let's be conservative.

Unanswered calls / month
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Appointments lost / month
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Revenue walking away / month
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Synthropia cost to answer those calls
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Difference / month
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Pay-as-you-go estimate: unanswered calls × call length × per-minute rate. Plans can be cheaper at higher volume.

Your numbers, your assumptions. We don't have enough customers live yet to publish averages, so we won't invent any.

Integrations

Works with the calendar you already use

Google Calendar and Microsoft Outlook both work today, and we can build a bespoke integration for your booking software.

We only list integrations that work in production. No logo walls.

Pricing

Pay per minute, or a flat monthly plan

From $0.38 per minute of conversation, or plans from $99/month. No hardware, no long setup project.

Compare plans →

Case study

Real results, when they're real

Our first paying customers are dental clinics. We'll publish a case study — with the business's name, call volumes and what changed — once we have enough data and their permission. Not before.

Want to talk to a business that uses it? Ask on our call and we'll try to connect you.

Also for appointment-based businesses

Hearing care clinics FAQ

Can it book hearing tests directly?
Yes — Google Calendar and Microsoft Outlook both work, with the details noted and confirmed by text message. We can build a bespoke integration for your industry software — tell us what you use and we'll say honestly how long it takes.
What happens with an urgent call — a dead hearing aid before a family event?
The assistant follows your triage rules: it books the nearest suitable slot, collects what your team needs to know, and escalates immediately when you've marked the case as urgent.
What happens when a caller asks for a person?
It can transfer the live call to your staff, or take a message with name, number and reason and mark it for a callback. You choose which topics always go to a human.
Is it GDPR compliant?
For practices in the EU and UK we sign a written agreement that includes a data processing agreement (DPA), and you decide whether calls are recorded and how long transcripts are kept. We have a DPA template and a sub-processor list — ask us and we'll send them.
Which languages does it speak?
Polish and English are in production today, and we've tested real calls in Ukrainian, German, Spanish, Portuguese, Cantonese and Mandarin — ask us about the languages your callers speak.
Do we need to change our phone number?
No. You forward the calls you can't take — busy line, lunch, after hours — to your Synthropia number. We walk you through the forwarding settings.

Stop sending callers to voicemail

A 20-minute call with a founder. Bring your questions. contact@synthropia.ai.

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