Synthropia
Polski Book a 20-min call
PricingROI calculatorAbout Polski Book a 20-min call

For plumbers, HVAC & trades

You're on a job. Your phone still gets answered.

While your hands are full, Synthropia answers, takes the job details and address, triages urgency and books the visit into your calendar.

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Tonight at 21:47

  1. 21:47 A boiler breaks down. You're done for the day.
  2. 21:47 Synthropia answers, takes name, address, boiler type and what's happening.
  3. 21:48 Because there's no heat, it books 7:30 tomorrow first, explains the call-out terms from your list, and texts the confirmation.
  4. 21:49 The job is in your calendar with the details and address.
  5. 08:00 You see the call, the recording and the transcript in your dashboard.

Why trades miss the best jobs

The phone rings when your hands are full.

Under a sink, on a roof

The work pays by the hour and keeps both hands busy. The caller hears ringing — then calls the next number.

Urgency needs sorting

No heat in January beats a dripping tap. Someone has to ask the right questions and order the day.

Evenings are emergencies

Boilers, leaks and power cuts don't wait for Monday. The firm that answers at 21:47 gets the job.

What it handles

The calls your business takes every day

  • Job intake — what's broken, where, since when, how urgent — with full address and access notes.
  • Urgency triage by your rules: no heat, water, power out go first.
  • Visit bookings into real free slots, with call-out terms from your list.
  • Quotes process and hours answered from your own information — never invented prices.
  • Text confirmations with time window and what to prepare.
  • Supplier and repeat-customer messages taken and flagged.

What it won't do

Where it stops

  • It doesn't quote jobs — only the call-out terms and price ranges you've approved.
  • It doesn't promise arrival times you haven't set.
  • It doesn't pretend to be human.
  • Gas smells and sparking electrics get your emergency instructions plus immediate escalation.

Triage rules and emergency wording are set with you during setup.

Run your own numbers

What do missed calls cost your business?

Move the sliders to match your business. Nothing here is our claim — it's your estimate, made visible.

Busy line, lunch break, after hours. Your phone system's missed-call log will tell you.

As opposed to a quick question you'd answer later.

Callers who don't leave a voicemail or call back.

Use a typical first appointment. A new customer is usually worth far more over time, but let's be conservative.

Unanswered calls / month
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Appointments lost / month
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Revenue walking away / month
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Synthropia cost to answer those calls
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Difference / month
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Pay-as-you-go estimate: unanswered calls × call length × per-minute rate. Plans can be cheaper at higher volume.

Your numbers, your assumptions. We don't have enough customers live yet to publish averages, so we won't invent any.

Integrations

Works with the calendar you already use

Google Calendar and Microsoft Outlook both work today, and we can build a bespoke integration for your booking software.

We only list integrations that work in production. No logo walls.

Pricing

Pay per minute, or a flat monthly plan

From $0.38 per minute of conversation, or plans from $99/month. No hardware, no long setup project.

Compare plans →

Case study

Real results, when they're real

Our first paying customers are dental clinics. A trades case study — with real job volumes — comes once a firm approves it. Not before.

Want to talk to a business that uses it? Ask on our call.

Also for field businesses

Trades FAQ

Does it quote prices?
Only what you've approved: call-out fee, hourly ranges, what's included. Anything beyond that becomes a booked visit or a message for you to quote — it never invents a number.
How does urgency triage work?
You define the rules: no heat, active leak, power out, gas smell. The assistant asks, sorts by your rules, books accordingly and escalates the dangerous ones immediately.
What about gas or sparking electrics?
Those calls get your approved emergency wording (e.g. leave the property, call the gas emergency number) plus immediate escalation to you. The assistant never tries to diagnose over the phone.
Can it book into our calendar?
Yes — Google Calendar and Microsoft Outlook both work, and we can build a bespoke integration for your job software. Tell us what you use and we'll say honestly how long it takes.
Will customers accept an AI?
It says it's an AI, takes the details fast and gets them booked. For someone with no heat, a booked 7:30 beats a voicemail every time.
Which languages does it speak?
Polish and English in production, plus Ukrainian, German, Spanish, Portuguese, Cantonese and Mandarin tested with real callers. Ask about your crews' and customers' languages.
Do we keep our number?
Yes. Forward the calls you can't take — on jobs, after hours, when the line's busy.

Answer every job, even mid-job

A 20-minute call with a founder. Bring your questions. contact@synthropia.ai.

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